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What switch is the rig on now, and does the wifi go through a router to get there? Accessible devices is DCP, layer 2. It stops at the first router, ...

Before the firmware. What's the IP range of the network your laptop is on right now, home or office? ipconfig, the adapter with the default gateway. A...

Get IT to mirror that port for a day. Nothing dropped means latency, not loss.

Switch model first. And what did IT enable on it, IGMP snooping, storm control, anything QoS? Same VLAN as before or did they move ports? A managed sw...